Technical Support - Desktop
Open the article in a separate window Symptoms: Importing from XLSX, CSV, txt you receive the error "Call rejected by Callee" Cause: The ...
Fri, 15 Sep, 2023 at 2:53 PM
Open the article in a separate window The 'Modern' user interface (UI) is available The Modern view is suitable for those on a new machine, wit...
Wed, 10 Sep, 2025 at 9:22 AM
Open the article in a separate window Timetabling Solutions Version 9 requires a valid connection to integrate with our CRM Salesforce. Below are some s...
Thu, 8 Feb, 2024 at 12:16 PM
Summary: When clicking "Check for updates" in Version 9, an error "Application updater is not installed" is returned. Cause: The u...
Tue, 4 Mar, 2025 at 2:21 PM
Summary: When sending mass emails from V9 the user receives a prompt which requires them to click Allow or Cancel. Essentially it’s just a warning message ...
Mon, 6 Mar, 2017 at 10:15 AM
Summary: TTable.txt columns 7, 8 & 9 produces different results when exported from V8.1 and V9 using the same data. Cause: V9 uses a different dat...
Tue, 2 May, 2017 at 5:25 PM
Summary: When attempting to install or update, receive "Exception error with the Midas.dll" Cause: Possibly corrupt midas.dll already on syst...
Mon, 31 Jan, 2022 at 12:51 PM
1. Elevate permissions for the user to be able to download and update software. 2. Put a Proxy By-Pass in place. 3. Ask your IT person to allow access ...
Fri, 8 Mar, 2019 at 3:47 PM
You can add your school crest/logo to your mass emails and the pdf timetables sent in your email. Image fit size is 150 x 84 pixels.
Mon, 2 Sep, 2024 at 9:05 AM
Data can be imported via import wizards, please view the attached file to see the list of mandatory and optional fields. Importing Data with Timetabling...
Wed, 10 Jul, 2019 at 12:50 PM