Technical Support - Desktop

V10 - Defining group colour in import
Open the article in a separate window When importing Class Information into a timetable file, there is an optional value for colour code. This is a num...
Fri, 15 Sep, 2023 at 2:49 PM
Upcoming changes to our company website - 29th September 2023
Open the article in a separate window Currently, our company website's "Client Portal" section on www.timetabling.com.au requires a separate ...
Thu, 28 Sep, 2023 at 2:27 PM
V10: Active to: date displaying 1899 as the year
Open the article in a separate window Summary: When Timetabling Solutions 10 desktop software cannot read the Short date format in Region settings a de...
Fri, 15 Sep, 2023 at 2:52 PM
V10: Unable to import "Call rejected by callee"
Open the article in a separate window Symptoms:  Importing from XLSX, CSV, txt you receive the error "Call rejected by Callee"  Cause:  The ...
Fri, 15 Sep, 2023 at 2:53 PM
Daily Organiser - Modern user interface is now available for Preview
Open the article in a separate window The 'Modern' user interface (UI) is now available for Preview and includes several changes to our task nam...
Tue, 9 Apr, 2024 at 9:12 AM
V9: "No Internet Connection" error
Open the article in a separate window Timetabling Solutions Version 9 requires a valid connection to integrate with our CRM Salesforce. Below are some s...
Thu, 8 Feb, 2024 at 12:16 PM
V9: Application updater not installed
Summary: When clicking "Check for updates" in Version 9, an error "Application updater is not installed" is returned. Cause: The u...
Tue, 2 May, 2017 at 4:58 PM
V9: How to disable the Outlook security prompt when sending emails from V9
Summary: When sending mass emails from V9 the user receives a prompt which requires them to click Allow or Cancel. Essentially it’s just a warning message ...
Mon, 6 Mar, 2017 at 10:15 AM
V9: TTable.txt export file coloumns, 7, 8 & 9 row data is different to V8.1 TTable.txt
Summary: TTable.txt columns 7, 8 & 9 produces different results when exported from V8.1 and V9 using the same data. Cause: V9 uses a different dat...
Tue, 2 May, 2017 at 5:25 PM
V9: Exception error with the Midas.dll
Summary: When attempting to install or update, receive "Exception error with the Midas.dll" Cause: Possibly corrupt midas.dll already on syst...
Mon, 31 Jan, 2022 at 12:51 PM