Technical Support - Desktop

12 month Software Maintenance Agreement (SMA)
The 12-month Software Maintenance Agreement (SMA) ensures you have access to our timetabling experts to quickly resolve technical or installation issues wit...
Fri, 16 Jan, 2026 at 5:41 PM
V10: When reading data from our Student Lessons table, you may notice students have more than one class on at a time.
The lesson types priority order in the Student Lesson table are; E = Added using Edit/Add to list of student classes (Classes to Students display) O = ...
Mon, 26 Feb, 2024 at 11:12 AM
V10: Student Options reports helpful when doing course counselling
Open the article in a separate window  1) Students who do not have a fully allocated course - go to the Task Tree: 11C "Student Not Enough" 2) ...
Fri, 15 Sep, 2023 at 12:35 PM
Schools with more than One Timetable/Daily Organiser File
Some schools have more than one Timetable/Daily Organiser file. For example A K-12 school has 30-minute periods in the Junior school and 50-minute perio...
Sun, 28 Sep, 2025 at 7:51 PM
Exporting to iSAMS (timetable and class lists)
Available from V9 & V10, Timetable Development | Export Data...| Admin System iSAMS requires the data to be in the old Excel format, you will need to o...
Mon, 20 Nov, 2023 at 3:09 PM
What is the role of the Global Administrator?
Open the article in a separate window Once Timetabling Solutions has been notified of the Administrator’s details, log-on information will be provided. Th...
Thu, 28 Sep, 2023 at 2:22 PM
Timetabling Solutions - Sharepoint & OneDrive for Business
Open the article in a separate window 1.  Create a SharePoint site for timetabling, add a Document Library and create the timetabling folders you require i...
Thu, 7 Aug, 2025 at 5:50 PM
V10.1: Timetabling Solutions V10.1
DESCRIPTION Windows desktop application.  Data files are separate to the application and can be stored locally, on a network share or cloud drive. Syste...
Wed, 30 Apr, 2025 at 3:39 PM
V10.1: Can I install V10.1 on a machine that has V9? (Yes)
Open the article in a separate window Timetabling Solutions V10.1 is a separate application to V9 and can be installed on the same machine. V10.1 uses a d...
Wed, 30 Apr, 2025 at 3:32 PM
V10.1: Master Timetable layout is different to V9
Compared to the Master Timetable in V9, there will likely be fewer rows when you view the same data in V10. This is because the Master Timetables in V10.1 d...
Wed, 30 Apr, 2025 at 3:30 PM