Technical Support - Desktop
Summary: After signing in, V10 displays as activated, when opening a file the software becomes de-activated Cause: Settings > Time & language > L...
Wed, 4 Sep, 2024 at 3:54 PM
Symptoms: When attempting to Print to Word, you receive the error "You require Word to use this feature". You have Microsoft Word installed and ...
Tue, 5 Nov, 2024 at 8:42 AM
Note: Requires version 10.0.1.827 or greater and an account with Wonde. Wonde's data management platform allows schools to securely automate data from...
Wed, 20 Nov, 2024 at 10:18 AM
We’re excited to announce the release of Timetabling Solutions V10.1 will arrive end of April, featuring 65 enhancements designed to make timetabling even m...
Fri, 28 Mar, 2025 at 10:35 AM
Steps to Set Up Gmail in Outlook (using IMAP): 1. Enable IMAP in Gmail Sign in to your Gmail account. Go to ⚙️ Settings > See all settings. Nav...
Tue, 5 Aug, 2025 at 4:38 PM
Delivery Method: Remote using Microsoft Teams (no license required) Download from: https://aka.ms/getteams or use Teams on the web at https://teams.microso...
Thu, 14 Aug, 2025 at 6:17 PM
Certain reports screens in the Student Options and Timetable Development modules do not have the Email Full Report or Email Students buttons. For screens l...
Fri, 15 Aug, 2025 at 3:59 PM
The time on your system clock must be accurate to allow communication between our devices. If your clock is out by more than 4-5 seconds, you will be unabl...
Fri, 27 Feb, 2026 at 10:05 AM
Ensure downloads of Timetabling Solutions V10 originate from this domain: https://timetablingmainsite.blob.core.windows.net/productupdates/Version10/ Click...
Mon, 8 Dec, 2025 at 12:08 PM
When selecting Sign In to Activate in Version 10, some users may find that the activation window does not open. For some users, when clicking Publish Timet...
Thu, 22 Jan, 2026 at 4:07 PM