Technical Support - Desktop
When Timetabling Solutions desktop software cannot read the registry of the machine it will use the default date of 31/12/1899. Your internal IT will need ...
Mon, 26 Aug, 2019 at 1:02 PM
When opening the Bulletin in Word, not all the column headings are correctly formatted. If you are unable to reproduce the issue on another machine, ...
Wed, 28 Aug, 2019 at 2:41 PM
Open Timetabling Solutions desktop application, the License code is displayed underneath the version number icon (top left) Your License code is also th...
Mon, 10 Feb, 2020 at 8:27 AM
Attempting to open a file and returns the message File is in use by another user. File was opened but not closed correctly or another user is in the fil...
Mon, 9 Sep, 2019 at 9:44 AM
This is a known issue that appeared in 9.0.1.173 A fix was applied in 9.0.1.186, however those that experience the issue will be required to re-activate...
Fri, 22 Nov, 2019 at 4:08 PM
When clicking Print | Excel the message returns, Excel Aborted. Known Issue - the extension Kutools for Excel prevents the opening of Excel. Disable t...
Wed, 15 Jan, 2020 at 1:19 PM
When opening the Timetabling Solutions Version 9 application users may experience a delay. The application now integrates with our CRM system Salesforce and...
Mon, 2 Oct, 2023 at 3:29 PM
Occurs when you do not have a default printer selected. Go to System Settings | Printers and Scanners, select a printer, click Manage Device and select ...
Mon, 27 Jan, 2020 at 4:30 PM
Use Excel's Get & Transform (Power Query) experience to format individual columns as text when you import data. In this case, we're importing a ...
Thu, 27 Jun, 2024 at 3:34 PM
When a PDF of an individual timetable is created, the borders of each cell are enhanced the separate the text in each cell more clearly. This results in a ...
Thu, 20 Feb, 2020 at 3:12 PM