Technical Support - Desktop
Open the article in a separate window TASS (YDM) Export Requirements The TASS (YDM) exports the timetable information, including the Yard Duties and Meetin...
Fri, 15 Sep, 2023 at 2:24 PM
Open the article in a separate window Symptoms: After installing, the user cannot activate and receives the following error: "An item with the same ...
Fri, 15 Sep, 2023 at 2:25 PM
Open the article in a separate window Symptoms: The PDF attachment is missing when sending emails from V10. Cause: The PDFs are stored in the configured...
Fri, 15 Sep, 2023 at 2:27 PM
Open the article in a separate window On the V10 Welcome Page, the hyperlink "Check for Updates" will compare the version number on your machi...
Fri, 15 Sep, 2023 at 2:29 PM
Open the article in a separate window Symptoms: When attempting to publish a timetable to Web Daily Organiser from the desktop app, the error "You do...
Fri, 15 Sep, 2023 at 2:30 PM
Open the article in a separate window Summary: When trying to import the text files generated from the TASS YDM export, an exception report is generated in...
Tue, 16 Jan, 2024 at 12:22 PM
Open the article in a separate window Summary: When exporting to Sentral from Timetable Development, the message indicates that files are missing. e.g. NDa...
Fri, 15 Sep, 2023 at 2:33 PM
Open the article in a separate window Timetabling Solutions V10 activation requires a user with an account on https://timetabling.education with the role o...
Fri, 15 Sep, 2023 at 2:34 PM
Open the article in a separate window Before exporting to Compass, use the new screen on Timetable Development|File menu|Compass Pre-Export Compliance C...
Fri, 15 Sep, 2023 at 2:35 PM
Open the article in a separate window Symptoms: When activating V10 the user receives the following error; "An unhandled error occurred: No connec...
Fri, 15 Sep, 2023 at 2:38 PM