Technical Support - Desktop

Layout assessment does not apply to PDF
When a PDF of an individual timetable is created, the borders of each cell are enhanced the separate the text in each cell more clearly.  This results in a ...
Thu, 20 Feb, 2020 at 3:12 PM
V9: The Software has not been activated message appears when attempting to save data
After clicking save in any module receive a message 'The software has not been activated (Click Activate Software - Welcome Page). You cannot save chang...
Mon, 30 Mar, 2020 at 5:58 PM
V9: Online Training Data
Step 1: Download the V9 Online Training Data exe https://timetablingmainsite.blob.core.windows.net/productupdates/TrainingData/V9OnlineTrainingData.exe ...
Wed, 2 Mar, 2022 at 2:36 PM
V9: Http Response: the request could not be processed by the server due to an invalid syntax
This issue can arise when the saved username/password used when activating V9 Web Daily Organiser on the V9 Welcome Page is different to what is stored in t...
Mon, 2 Oct, 2023 at 3:22 PM
Restart your Mac in macOS or Windows
Restart your Mac in macOS or Windows After installing Microsoft Windows on your Mac, you can choose whether your Mac starts up in macOS or Windows. ...
Mon, 24 Aug, 2020 at 3:27 PM
V9: Invalid Floating Point Operation error
Resolution: Step 1: Go to the Start button on your desktop and type Control Panel in the search field. Now, left click on the result to open the Control ...
Thu, 29 Oct, 2020 at 2:23 PM
V10.1: Download Training Data
Open the article in a separate window STEP 1: Click here to download the V10.1 Training Data Alternatively, copy and paste the following URL into your bro...
Fri, 9 May, 2025 at 3:42 PM
V10: How to disable the Outlook security prompt when sending emails from V10
Open the article in a separate window Summary: When sending mass emails from V10, the user receives a prompt that requires them to click Allow or Cancel.  ...
Fri, 15 Sep, 2023 at 2:08 PM
V10: Download Primary Training Data
Open the article in a separate window STEP 1: Click here to download the V10 Primary Training Data (or copy and paste the URL below into a browser) htt...
Tue, 3 Sep, 2024 at 12:33 PM
Web Daily Organiser - Activating for Version 9
Activate Timetabling Solutions Version 9 This step Activates the software ready for publishing data from Version 9 to the web Daily Organiser. 1. Do...
Wed, 1 Feb, 2023 at 9:27 AM