Technical Support - Desktop

RESTful API documentation
Open the article in a separate window The REST API allows access to, and manipulation of all data held within the Timetabling Solutions dataset. Access is ...
Thu, 20 Mar, 2025 at 3:44 PM
V10: Download Primary Training Data
Open the article in a separate window STEP 1: Click here to download the V10 Primary Training Data (or copy and paste the URL below into a browser) htt...
Tue, 3 Sep, 2024 at 12:33 PM
Allow 'Standard Users' to install and update Timetabling Solutions V10
Open the article in separate window Audience: IT Professionals Purpose: Allow standard users to install and update Timetabling Solutions V10 Option 1:  Us...
Wed, 11 Dec, 2024 at 10:12 AM
V10: Temporary sort when values begin with mixture of upper and lower case
Open the article in a separate window Summary: When using the temporary sort function, accessed by clicking a column heading, students with names beginning...
Fri, 15 Sep, 2023 at 2:42 PM
V10: How to Duplicate Yard Duties in a 10 Day Timetable
Open the article in a separate window 1.    Open the timetable file Timetable 10 Days and go to [10B] Yard Duty Sessions and Load and note that Day 1 to...
Fri, 15 Sep, 2023 at 2:37 PM
V10.1: Common shortcut keys
Keyboard shortcuts are not case-sensitive, Shift+B is the same as Shift+b.  Ctrl+Alt+A is the same as Alt+Ctrl+A.  "+" requires you to hold down...
Fri, 2 May, 2025 at 1:19 PM
Steps to be completed prior to attending online training course
STEP 1. DOWNLOAD TIMETABLING SOLUTIONS V10.1 - Copy and paste one of the URLs into your browser to download V10.1  - Browse to your Downloads folder, doubl...
Wed, 6 Aug, 2025 at 12:45 PM
V10 - Using Swap and Quick Swap on Roll Class Allocations
Open the article in a separate window There are two methods for swapping the classes allocated to one period with the classes in another period.  When u...
Fri, 15 Sep, 2023 at 2:46 PM
V10.1 - software not activated and shows date as 1st January 1974
Open the article in a separate window Issue: On the V10.1 Welcome Page, the Active to date displays 01-Jan-74.  This is a known issue with the date sep...
Wed, 30 Apr, 2025 at 3:41 PM
V10 - Defining group colour in import
Open the article in a separate window When importing Class Information into a timetable file, there is an optional value for colour code. This is a num...
Fri, 15 Sep, 2023 at 2:49 PM