Technical Support - Desktop

V9: Http Response: the request could not be processed by the server due to an invalid syntax
This issue can arise when the saved username/password used when activating V9 Web Daily Organiser on the V9 Welcome Page is different to what is stored in t...
Mon, 2 Oct, 2023 at 3:22 PM
V9: Invalid Floating Point Operation error
Resolution: Step 1: Go to the Start button on your desktop and type Control Panel in the search field. Now, left click on the result to open the Control ...
Thu, 29 Oct, 2020 at 2:23 PM
V10.1: Download Training Data
Open the article in a separate window STEP 1: Click here to download the V10.1 Training Data Alternatively, copy and paste the following URL into your bro...
Fri, 9 May, 2025 at 3:42 PM
V10: How to disable the Outlook security prompt when sending emails from V10
Open the article in a separate window Summary: When sending mass emails from V10, the user receives a prompt that requires them to click Allow or Cancel.  ...
Fri, 15 Sep, 2023 at 2:08 PM
V10: Download Primary Training Data
Open the article in a separate window STEP 1: Click here to download the V10 Primary Training Data (or copy and paste the URL below into a browser) htt...
Tue, 3 Sep, 2024 at 12:33 PM
Web Daily Organiser - Activating for Version 9
Activate Timetabling Solutions Version 9 This step Activates the software ready for publishing data from Version 9 to the web Daily Organiser. 1. Do...
Wed, 1 Feb, 2023 at 9:27 AM
V10: Accessing Automatic Data Recovery Folder (additional to backup folder)
Timetabling Solutions V10 has an automatic data recovery function that will store the last 19 saves of a file in C:\Users\[accountname]\AppData\Local\Timeta...
Mon, 2 Oct, 2023 at 11:20 AM
V10.1: Network endpoints for the Authentication for V10.1
The IP for authentication is 20.42.228.160 However, the standard way of allowing an IP on a network gateway should not apply as we use serverless technolog...
Wed, 10 Dec, 2025 at 5:30 PM
V10: 'Install behaviour' options using Microsoft InTune Company Portal
Overview When deploying Timetabling Solutions V10 to Windows devices using Microsoft Intune, the Install behaviour setting determines whether local adminis...
Thu, 15 Jan, 2026 at 3:23 PM
V10.1: "The Activation Software is not available. You may not have sufficient permissions to install this software."
SUMMARY: When attempting to activate V10.1, the error appears, "The Activation Software is not available. You may not have sufficient permissions to i...
Wed, 30 Apr, 2025 at 3:40 PM