Technical Support - Desktop

V9: The Software has not been activated message appears when attempting to save data
After clicking save in any module receive a message 'The software has not been activated (Click Activate Software - Welcome Page). You cannot save chang...
Mon, 30 Mar, 2020 at 5:58 PM
V9: Online Training Data
Step 1: Download the V9 Online Training Data exe https://timetablingmainsite.blob.core.windows.net/productupdates/TrainingData/V9OnlineTrainingData.exe ...
Wed, 2 Mar, 2022 at 2:36 PM
V9: Http Response: the request could not be processed by the server due to an invalid syntax
This issue can arise when the saved username/password used when activating V9 Web Daily Organiser on the V9 Welcome Page is different to what is stored in t...
Mon, 2 Oct, 2023 at 3:22 PM
Restart your Mac in macOS or Windows
Restart your Mac in macOS or Windows After installing Microsoft Windows on your Mac, you can choose whether your Mac starts up in macOS or Windows. ...
Mon, 24 Aug, 2020 at 3:27 PM
V9: Invalid Floating Point Operation error
Resolution: Step 1: Go to the Start button on your desktop and type Control Panel in the search field. Now, left click on the result to open the Control ...
Thu, 29 Oct, 2020 at 2:23 PM
Web Daily Organiser - Activating for Version 9
Activate Timetabling Solutions Version 9 This step Activates the software ready for publishing data from Version 9 to the web Daily Organiser. 1. Do...
Wed, 1 Feb, 2023 at 9:27 AM
V10: Accessing Automatic Data Recovery Folder (additional to backup folder)
Timetabling Solutions V10 has an automatic data recovery function that will store the last 19 saves of a file in C:\Users\[accountname]\AppData\Local\Timeta...
Mon, 2 Oct, 2023 at 11:20 AM
V10: Network endpoints for the Authentication for V10
The IP for authentication is 20.42.228.160 However, the standard way of allowing an IP on a network gateway should not apply as we use serverless technolog...
Fri, 20 Oct, 2023 at 1:14 PM
V10: 'Install behaviour' options using Microsoft InTune Company Portal
Open the article in a separate window When installing Timetabling Solutions V10 on machines that have been successfully enrolled in Microsoft InTune, if yo...
Tue, 24 Oct, 2023 at 6:01 PM
V10: "The Activation Software is not available. You may not have sufficient permissions to install this software."
SUMMARY: When attempting to activate V10, the error appears, "The Activation Software is not available. You may not have sufficient permissions to ins...
Tue, 12 Dec, 2023 at 4:36 PM