Technical Support - Desktop
When signing in to activate Version 10, you may see the error “Microsoft Edge can’t read and write to its data directory” and the sign-in window appears bla...
Wed, 10 Dec, 2025 at 5:29 PM
To make a shared mailbox functional in V10, it must be added as a separate account in Outlook. A mailbox added as a separate account in Outlook under File/...
Thu, 20 Nov, 2025 at 10:10 AM
When sending a mass email from Timetabling Solutions V10, some users may see the message "Out of memory". This error does not necessarily indicate...
Mon, 1 Dec, 2025 at 2:56 PM
This article outlines the recommended computer specifications for users running the Timetabling Solutions desktop application. The guidance ensures reliabl...
Fri, 5 Dec, 2025 at 12:03 PM
Purpose Some schools using Microsoft Defender for Endpoint may find that activatesoftware.exe or other Timetabling Solutions V10 executables do not open wh...
Wed, 10 Dec, 2025 at 5:20 PM
This message may occur if your local authentication cache or security settings are outdated. It is most commonly resolved by applying the latest update or c...
Mon, 2 Feb, 2026 at 8:11 AM
Important notes This step requires administrator rights It is relevant for domain-joined or Intune-managed devices The command does not change any ...
Wed, 14 Jan, 2026 at 10:49 AM
Step 1 – Open Command Prompt as Administrator Click the Start button Type Command Prompt Right-click Command Prompt Select Run as administrator ...
Fri, 27 Feb, 2026 at 10:03 AM
Timetabling Solutions V10 does not require local administrator rights for normal operation, licensing, or uploads. If granting temporary local admin access...
Wed, 21 Jan, 2026 at 2:19 PM