Technical Support - Desktop

V10: Error when opening or activating software: “Path cannot be the empty string or all whitespace”
Summary: When opening a file or activating V10, error appears such as "Path cannot be the empty string or all whitespace". Cause: When installing...
Tue, 16 Jan, 2024 at 1:05 PM
V10: Memory Leak Error message
The message is an alert that normally only appears for our test & development people. It assists them in finding areas where our application allocate...
Tue, 30 Jan, 2024 at 11:51 AM
V9 Daily Organiser and ClassCover
ClassCover is a hosted application that connects casual teachers with schools. Timetabling Solutions and ClassCover have agreed to allow its users to open t...
Tue, 2 Mar, 2021 at 9:05 AM
V9: Unable to send emails from Timetabling Solutions V9
Timetabling Solutions uses the Outlook desktop app for sending emails.   The "Sender" options in the email dialog come from the mailboxes list...
Wed, 2 Jun, 2021 at 12:01 PM
V9: Using General Access with Sharepoint Sync OneDrive for Business
1.  V9 Welcome Page, click the hyperlink Configure File Locations | Publish File Locations 2.  Set the General Access program location and data location ...
Fri, 4 Dec, 2020 at 3:00 PM
V9: unable to email "path cannot be found"
When sending emails from V9 that creates attachments such as Student Timetables, the pdf file/s will be created in the location you specify in Configure Fil...
Wed, 17 Feb, 2021 at 3:33 PM
V9: Daily Organiser file has start date of 1st January 1899
Summary: Daily Organiser file has a start date of 1st January, 1899.  This occurs when there is no published timetable file available. Resolution:...
Tue, 14 Dec, 2021 at 12:11 PM
Colour blind vision simulator
Timetabling Solutions V10 uses colour to communicate. If you don’t suffer from colour blindness, it can be difficult to imagine what those suffering from t...
Fri, 9 Feb, 2024 at 9:57 AM
Upload Timetabling Solutions timetable files and published timetables from the Management Portal.
You can manually upload Timetabling Solutions timetable files and published timetables from the Management Portal. 1. Login to https://timetabling.educa...
Fri, 9 Feb, 2024 at 11:19 AM
V9: Preview bulletin in Word produces display issues
Summary: When previewing the Bulletin in Word produces tables with incorrect formatting, the result is often due to the previously saved formatting of tab...
Fri, 12 Apr, 2024 at 11:56 AM