Technical Support - Desktop

General Access|TimetableFind ends 30th September – Try our new Daily Reports
The web Daily Organiser module will no longer offer the Export | General Access - V8.1 and V9 option from September 30, 2025. Note: The export to 'V9 D...
Tue, 23 Sep, 2025 at 1:02 PM
V10: Create a customised export file
Customised export files can be produced from the Timetable Development module. The settings can be saved and used later, so they do not have to be created e...
Mon, 5 Aug, 2024 at 10:52 AM
Azure Virtual Desktop (AVD) for upto 10 concurrent users - example configuration
We often get asked about using Timetabling Solutions V10 on Azure Virtual Desktop. Below is an example of a standard configuration supporting up to 10 conc...
Tue, 13 Aug, 2024 at 1:08 PM
LISS Pre-Export Compliance Check
V10 now has a LISS Pre-Export Compliance Check that can assist with a successful import of a timetable to various Administration systems via LISS. The LISS...
Thu, 15 Aug, 2024 at 3:49 PM
V10: Software activated becomes de-activated when opening a file
Summary: After signing in, V10 displays as activated, when opening a file the software becomes de-activated Cause: Settings > Time & language > L...
Wed, 4 Sep, 2024 at 3:54 PM
V9: "You require Word to use this feature"
Symptoms: When attempting to Print to Word, you receive the error "You require Word to use this feature". You have Microsoft Word installed and ...
Tue, 5 Nov, 2024 at 8:42 AM
Importing Students, Teachers and Rooms from Wonde
Note:  Requires version 10.0.1.827 or greater and an account with Wonde. Wonde's data management platform allows schools to securely automate data from...
Wed, 20 Nov, 2024 at 10:18 AM
The release of Timetabling Solutions V10.1 will arrive end of April
We’re excited to announce the release of Timetabling Solutions V10.1 will arrive end of April, featuring 65 enhancements designed to make timetabling even m...
Fri, 28 Mar, 2025 at 10:35 AM
Configure Outlook to send emails from Gmail
Steps to Set Up Gmail in Outlook (using IMAP): 1. Enable IMAP in Gmail Sign in to your Gmail account. Go to ⚙️ Settings > See all settings. Nav...
Tue, 5 Aug, 2025 at 4:38 PM
Requirements and set up when attending an online course
Delivery Method: Remote using Microsoft Teams (no license required) Download from: https://aka.ms/getteams or use Teams on the web at https://teams.microso...
Thu, 14 Aug, 2025 at 6:17 PM