Technical Support - Desktop

V10: Outlook 'New' is not supported
In 2023, Microsoft released Outlook 'New'. Timetabling Solutions V10 does not support Outlook 'New' as it doesn't support com add-ins...
Thu, 14 Nov, 2024 at 9:25 AM
How to convert V10 data to V9 format
Web Preferences Manager does not import or export Timetabling Solutions V10 data files. We are developing a new version called Preferences Manager that supp...
Thu, 22 Aug, 2024 at 5:11 PM
General Access|TimetableFind Retirement Notice – Try our new Daily Reports
The web Daily Organiser module will no longer have the Export | GeneralAccess - V9 option from January 2025. Timetabling Solutions 10.1 is scheduled to b...
Tue, 15 Oct, 2024 at 1:14 PM
V10: Create a customised export file
Customised export files can be produced from the Timetable Development module. The settings can be saved and used later, so they do not have to be created e...
Mon, 5 Aug, 2024 at 10:52 AM
Azure Virtual Desktop (AVD) for upto 10 concurrent users - example configuration
We often get asked about using Timetabling Solutions V10 on Azure Virtual Desktop. Below is an example of a standard configuration supporting up to 10 conc...
Tue, 13 Aug, 2024 at 1:08 PM
LISS Pre-Export Compliance Check
V10 now has a LISS Pre-Export Compliance Check that can assist with a successful import of a timetable to various Administration systems via LISS. The LISS...
Thu, 15 Aug, 2024 at 3:49 PM
V10: Software activated becomes de-activated when opening a file
Summary: After signing in, V10 displays as activated, when opening a file the software becomes de-activated Cause: Settings > Time & language > L...
Wed, 4 Sep, 2024 at 3:54 PM
Unable to activate V10: After entering password, the app selector displays instead of the select school option
Summary:  When attempting to activate V10, after entering your password, the app selector will display instead of the select school option, and you cannot ...
Thu, 10 Oct, 2024 at 5:25 PM
V9: "You require Word to use this feature"
Symptoms: When attempting to Print to Word, you receive the error "You require Word to use this feature". You have Microsoft Word installed and ...
Tue, 5 Nov, 2024 at 8:42 AM
Importing Students, Teachers and Rooms from Wonde
Note:  Requires version 10.0.1.827 or greater and an account with Wonde. Wonde's data management platform allows schools to securely automate data from...
Wed, 20 Nov, 2024 at 10:18 AM