Technical Support - Desktop

V9: Daily Organiser file has start date of 1st January 1899
Summary: Daily Organiser file has a start date of 1st January, 1899.  This occurs when there is no published timetable file available. Resolution:...
Tue, 14 Dec, 2021 at 12:11 PM
Colour blind vision simulator
Timetabling Solutions V10 uses colour to communicate. If you don’t suffer from colour blindness, it can be difficult to imagine what those suffering from t...
Fri, 9 Feb, 2024 at 9:57 AM
Upload Timetabling Solutions timetable files and published timetables from the Management Portal.
You can manually upload Timetabling Solutions timetable files and published timetables from the Management Portal. 1. Sign in to https://timetabling.educat...
Thu, 22 Jan, 2026 at 11:23 AM
V9: Preview bulletin in Word produces display issues
Summary: When previewing the Bulletin in Word produces tables with incorrect formatting, the result is often due to the previously saved formatting of tab...
Fri, 12 Apr, 2024 at 11:56 AM
V10: Outlook 'New' is not supported
In 2023, Microsoft released Outlook 'New'. Timetabling Solutions V10 does not support Outlook 'New' as it doesn't support COM add-ins ...
Thu, 26 Jun, 2025 at 4:09 PM
How to convert V10.1 data to V9 format
Web Preferences Manager does not import or export Timetabling Solutions V10 data files. We are developing a new version called Preferences Manager that supp...
Wed, 30 Apr, 2025 at 3:24 PM
General Access|TimetableFind ends 30th September – Try our new Daily Reports
The web Daily Organiser module will no longer offer the Export | General Access - V8.1 and V9 option from September 30, 2025. Note: The export to 'V9 D...
Tue, 23 Sep, 2025 at 1:02 PM
V10: Create a customised export file
Customised export files can be produced from the Timetable Development module. The settings can be saved and used later, so they do not have to be created e...
Mon, 5 Aug, 2024 at 10:52 AM
Azure Virtual Desktop (AVD) for upto 10 concurrent users - example configuration
We often get asked about using Timetabling Solutions V10 on Azure Virtual Desktop. Below is an example of a standard configuration supporting up to 10 conc...
Tue, 13 Aug, 2024 at 1:08 PM
LISS Pre-Export Compliance Check
V10 now has a LISS Pre-Export Compliance Check that can assist with a successful import of a timetable to various Administration systems via LISS. The LISS...
Thu, 15 Aug, 2024 at 3:49 PM