Technical Support - Desktop

Steps to be completed prior to attending online training course
STEP 1. DOWNLOAD TIMETABLING SOLUTIONS V10.1 - Copy and paste one of the URLs into your browser to download V10.1  - Browse to your Downloads folder, doubl...
Wed, 6 Aug, 2025 at 12:45 PM
V10 - Using Swap and Quick Swap on Roll Class Allocations
Open the article in a separate window There are two methods for swapping the classes allocated to one period with the classes in another period.  When u...
Fri, 15 Sep, 2023 at 2:46 PM
V10 - Defining group colour in import
Open the article in a separate window When importing Class Information into a timetable file, there is an optional value for colour code. This is a num...
Fri, 15 Sep, 2023 at 2:49 PM
Upcoming changes to our company website - 29th September 2023
Open the article in a separate window Currently, our company website's "Client Portal" section on www.timetabling.com.au requires a separate ...
Thu, 28 Sep, 2023 at 2:27 PM
V10: Unable to import "Call rejected by callee"
Open the article in a separate window Symptoms:  Importing from XLSX, CSV, txt you receive the error "Call rejected by Callee"  Cause:  The ...
Fri, 15 Sep, 2023 at 2:53 PM
V10: Display school crest/logo in email and attached pdf timetables - image size to be 150 x 84 pixels
You can add your school crest/logo to your mass emails and the pdf timetables sent in your email. Image fit size is 150 x 84 pixels.
Mon, 2 Sep, 2024 at 9:05 AM
V9: unable to activate, school uses a proxy server
The following urls are used by Version 9 during different stages If your school uses a Proxy server then a proxy by-pass will be required for each url;...
Fri, 1 Apr, 2022 at 10:08 AM
V9: "No Internet Connection" when attempting to Activate V9
To publish timetables from V9 to our Web Daily Organiser module, update 9.0.1.177 and above requires access to certain urls. If your school uses a proxy se...
Mon, 22 Jan, 2024 at 11:58 AM
V9: Unable to export to Excel "Call rejected by callee"
When exporting to Excel the error "Call rejected by Callee" is displayed and the operation fails. This caused by a conflict with an "add ...
Wed, 21 Aug, 2019 at 9:06 AM
V9: Daily Organiser (desktop) Bulletin opens in Word with column headings not formatted correctly
When opening the Bulletin in Word, not all the column headings are correctly formatted. If you are unable to reproduce the issue on another machine, ...
Wed, 28 Aug, 2019 at 2:41 PM