Technical Support - Desktop

V10.1: Common shortcut keys
Keyboard shortcuts are not case-sensitive, Shift+B is the same as Shift+b.  Ctrl+Alt+A is the same as Alt+Ctrl+A.  "+" requires you to hold down...
Fri, 2 May, 2025 at 1:19 PM
Steps to be completed prior to attending online training course
STEP 1. DOWNLOAD TIMETABLING SOLUTIONS V10.1 - Copy and paste one of the URLs into your browser to download V10.1  - Browse to your Downloads folder, doubl...
Wed, 6 Aug, 2025 at 12:45 PM
V10 - Using Swap and Quick Swap on Roll Class Allocations
Open the article in a separate window There are two methods for swapping the classes allocated to one period with the classes in another period.  When u...
Fri, 15 Sep, 2023 at 2:46 PM
V10 - Defining group colour in import
Open the article in a separate window When importing Class Information into a timetable file, there is an optional value for colour code. This is a num...
Fri, 15 Sep, 2023 at 2:49 PM
Upcoming changes to our company website - 29th September 2023
Open the article in a separate window Currently, our company website's "Client Portal" section on www.timetabling.com.au requires a separate ...
Thu, 28 Sep, 2023 at 2:27 PM
V10: Unable to import "Call rejected by callee"
Open the article in a separate window Symptoms:  Importing from XLSX, CSV, txt you receive the error "Call rejected by Callee"  Cause:  The ...
Fri, 15 Sep, 2023 at 2:53 PM
V9: Unable to update from the "Check for updates" on the Welcome Page of Version 9
1. Elevate permissions for the user to be able to download and update software. 2. Put a Proxy By-Pass in place. 3. Ask your IT person to allow access ...
Fri, 8 Mar, 2019 at 3:47 PM
V10: Display school crest/logo in email and attached pdf timetables - image size to be 150 x 84 pixels
You can add your school crest/logo to your mass emails and the pdf timetables sent in your email. Image fit size is 150 x 84 pixels.
Mon, 2 Sep, 2024 at 9:05 AM
V9: unable to activate, school uses a proxy server
The following urls are used by Version 9 during different stages If your school uses a Proxy server then a proxy by-pass will be required for each url;...
Fri, 1 Apr, 2022 at 10:08 AM
V9: "No Internet Connection" when attempting to Activate V9
To publish timetables from V9 to our Web Daily Organiser module, update 9.0.1.177 and above requires access to certain urls. If your school uses a proxy se...
Mon, 22 Jan, 2024 at 11:58 AM