Help & Support

Open the article in a separate window Symptons: "The username or password entered was invalid" Resolution 1: If you have previously signed in to...

The activation of Timetabling Solutions V10.1 is different from V9. To access our desktop and online software users will need to be added to the Managemen...

Open the article in a separate window Cause 1:  Authentication error Resolution 1: Request your Global Administrator at the school to make certain you hav...

Data can be imported from a variety of sources, including *.tfx, *.sfx, *.xlsx (Excel), *.txt, *.csv or Wonde (Students, Teachers and Rooms). Clicking Impo...

Open the article in a separate window Summary: Throughout Version 10, select panels only display one item. Users can type to filter for other items on the ...

Cycle Start Dates To gain the most out of the Daily Organiser and maximise the performance of the app, we strongly recommend that Cycle start dates are use...

While your internet connection and computers available resources can largely affect the speed of Daily Organiser, there are a number of other things that yo...

Open the article in a separate window TASS (YDM) Export Requirements The TASS (YDM) exports the timetable information, including the Yard Duties and Meetin...

Open the article in a separate window Symptoms:  After installing, the user cannot activate and receives the following error:  "An item with the same ...

Open the article in a separate window Symptoms:  The PDF attachment is missing when sending emails from V10. Cause:  The PDFs are stored in the configured...