Technical Support - Desktop
Open the article in a separate window Timetabling Solutions V10 was released in May 2022. All clients with a current Software Maintenance Agreement can up...
Thu, 28 Sep, 2023 at 10:26 AM
Summary: After replacements have been entered, upon reloading the data they are not showing. “No replacements required” may appear at the top when viewing ...
Thu, 28 Sep, 2023 at 2:54 PM
Open the article in a separate window To update: Open V10, Welcome page, click "Check for updates," and follow the prompts. Bug fixes are deplo...
Mon, 29 Apr, 2024 at 12:19 PM
Open the article in a separate window To access our desktop and online software, users must be assigned roles on Task [1] Manage Users screen on https://ti...
Fri, 5 Apr, 2024 at 9:49 AM
Summary: Export to Compass overwriting previous timetable information. Cause: Start date for the timetable occurs before today. Status: Known. Changes nee...
Mon, 2 Oct, 2023 at 3:23 PM
Open the article in a separate window TimetableFind is a native Mac OS X application that can be run on all Macintosh computers on your school network t...
Fri, 15 Sep, 2023 at 2:02 PM
Open the article in a separate window Summary: When clicking "Check for updates" in Version 10, an error "Application updater is not ins...
Thu, 18 Apr, 2024 at 10:25 AM
Open the article in a separate window Summary: When sending mass emails from V10, the user receives a prompt that requires them to click Allow or Cancel. ...
Fri, 15 Sep, 2023 at 2:08 PM
Open the link in a separate window Summary: Attempting to open a file and returns the message File is in use by another user. Cause: The file was opene...
Fri, 15 Sep, 2023 at 2:06 PM
Open the article in a separate window Summary: When attempting to install or update, receive "Exception error with the Midas.dll" Cause: Possib...
Fri, 15 Sep, 2023 at 2:09 PM