Technical Support - Desktop

V9: "No Internet Connection" error
Open the article in a separate window Timetabling Solutions Version 9 requires a valid connection to integrate with our CRM Salesforce. Below are some s...
Thu, 8 Feb, 2024 at 12:16 PM
How to clear cache in Safari (press ⌘ Command + R)
press ⌘ Command + R  If you would like to clear all the caches or parts of it, complete the following steps; In the top menu, choose Safari ...
Tue, 10 Mar, 2020 at 10:51 AM
"TimetableFind" can't be opened because Apple cannot check it for malicious software
Open the article in a separate window When attempting to open TimetableFind version 1.30 or below and receive the message '"TimetableFind"...
Fri, 15 Sep, 2023 at 12:59 PM
How to upload your current Daily Organiser and Publish Timetable files to WebDO manually (without accessing the desktop)
Open the article in a separate window You can manually upload Timetabling Solutions timetable files and published timetables from the Management Portal. 1...
Fri, 2 Feb, 2024 at 9:42 AM
WebDO: Export file email has not arrived - alternate download method
Summary:  Exporting data from Web Daily Organiser will create the file and email a link to the logged-in user for them to download. This process allows the...
Tue, 6 Feb, 2024 at 10:26 AM
Roles & Permissions
Open the article in a separate window Global Administrator: The global administrator can view and manage all configurations and settings in the Management ...
Mon, 13 Nov, 2023 at 9:50 AM
V10: Timetabling Solutions V10
DESCRIPTION Windows desktop application.  Data files are separate to the application and can be stored locally, on a network share or cloud drive. Syste...
Wed, 27 Sep, 2023 at 4:53 PM
V10: Timetabling Solutions Version 10 Example Data for Third Parties
Open the article in a separate window Timetabling Solutions have created two sets of timetable and student data to give third party software providers a...
Fri, 15 Sep, 2023 at 1:28 PM
V10: Timetabling Solutions can't find the server
Open the article in a separate window Note: If you are attempting to connect to our training environment, please know the training server is only availabl...
Fri, 15 Sep, 2023 at 1:51 PM
V10: Compass - transferring start dates for classes to a new machine
Open the article in a separate window When exporting from Timetabling Solutions desktop application you will be required to enter start dates for classe...
Fri, 15 Sep, 2023 at 1:50 PM