Technical Support - Desktop

How to upload your current Daily Organiser and Publish Timetable files to WebDO manually (without accessing the desktop)
You can manually upload Timetabling Solutions timetable files and published timetables from the Management Portal. 1. Sign in to https://timetabling.educat...
Wed, 21 Jan, 2026 at 2:48 PM
V10: Timetabling Solutions can't find the server
Open the article in a separate window Note: If you are attempting to connect to our training environment, please know the training server is only availabl...
Fri, 15 Sep, 2023 at 1:51 PM
V10: Compass - transferring start dates for classes to a new machine
Open the article in a separate window When exporting from Timetabling Solutions desktop application you will be required to enter start dates for classe...
Fri, 15 Sep, 2023 at 1:50 PM
SAME FUNCTION: definition of the term 'SAME'
The Same function is used to allocate the same group of students to two or more classes and is created in the Student Options module of the Timetabling Solu...
Thu, 28 Sep, 2023 at 2:57 PM
TAG: definition of the TAG function
Tagging classes is used when there is a relationship between the allocation of students to classes on two or more lines and is created in the Student Option...
Tue, 3 Sep, 2024 at 9:31 AM
VASS Export file is blank
Open the article in a separate window Summary: The VASS file exported from Timetabling Solutions V10 is blank. Resolution: Before exporting from Timetabli...
Thu, 8 Feb, 2024 at 5:41 PM
V10.1: Upgrade to Timetabling Solutions V10.1
Timetabling Solutions V10 was released in May 2022. Timetabling Solutions V10.1 was released in May 2025. All clients with a current Software Maintenance ...
Sun, 28 Sep, 2025 at 5:01 PM
V10 - TimetableFind
Open the article in a separate window TimetableFind is a native Mac OS X application that can be run on all Macintosh computers on your school network t...
Fri, 15 Sep, 2023 at 2:02 PM
V10: File is in use by another user and you are unable to open file
Open the link in a separate window Summary: Attempting to open a file and returns the message File is in use by another user. Cause: The file was opene...
Fri, 15 Sep, 2023 at 2:06 PM
V10: Exception error with the Midas.dll
Open the article in a separate window Summary: When attempting to install or update, receive "Exception error with the Midas.dll" Cause: Possib...
Fri, 15 Sep, 2023 at 2:09 PM