Technical Support - Desktop

V10: Master Timetable layout is different to V9
Open the article in a separate window Compared to the Master Timetable in V9, there will likely be fewer rows when you view the same data in V10. This i...
Fri, 15 Sep, 2023 at 1:52 PM
WebDO: How Daymap reads Web Daily Organiser data
Open the article in a separate window Daymap has two options for reading Daily Organiser data. 1. LISS Integration 1. Obtain the authentication det...
Thu, 20 Jun, 2024 at 3:33 PM
V10: Timetabling Solutions can't find the server
Open the article in a separate window Note: If you are attempting to connect to our training environment, please know the training server is only availabl...
Fri, 15 Sep, 2023 at 1:51 PM
V9: How to configure General Access with Version 9
V9 General Access is available, however V8.1 General Access works with Version 9 data IF USING V9 DAILY ORGANISER: 1.Welcome Page, Configure File Loca...
Mon, 6 Feb, 2023 at 12:16 PM
V10: Compass - transferring start dates for classes to a new machine
Open the article in a separate window When exporting from Timetabling Solutions desktop application you will be required to enter start dates for classe...
Fri, 15 Sep, 2023 at 1:50 PM
V9: Email timetables not able to be opened by the end user
On the machine used to send the mass emails, open Outlook, click File|Options and select Trust Centre|Email Attachments and tick "Turn off Attachment P...
Wed, 20 Jun, 2018 at 10:30 AM
V9: Proxy By-Pass urls required for activating, updating and publishing to Web Daily Organiser
The following urls are used by Version 9 at various stages If your school uses a proxy server a by-pass for each url will be required https://timetabling....
Thu, 21 Sep, 2023 at 12:48 PM
V9: Single Sign On and Timetabling Solutions Version 9
Timetabling Solutions Version 9 does not support SSO, this functionality is intended to be used with Timetabling Solutions Version 10.  If you do enable SS...
Thu, 28 Sep, 2023 at 2:46 PM
"TimetableFind" can't be opened because Apple cannot check it for malicious software
Note: General Access|TimetableFind Retirement Notice – Try our new Daily Reports  When attempting to open TimetableFind version 1.30 or below and rece...
Mon, 2 Sep, 2024 at 9:13 AM
How to upload your current Daily Organiser and Publish Timetable files to WebDO manually (without accessing the desktop)
Open the article in a separate window You can manually upload Timetabling Solutions timetable files and published timetables from the Management Portal. 1...
Fri, 2 Feb, 2024 at 9:42 AM