Technical Support - Desktop
The time on your system clock must be accurate to allow communication between our devices. If your clock is out by more than 4-5 seconds, you will be unabl...
Mon, 27 Oct, 2025 at 9:08 AM
Ensure downloads of Timetabling Solutions V10 originate from this domain: https://timetablingmainsite.blob.core.windows.net/productupdates/Version10/ Click...
Mon, 8 Dec, 2025 at 12:08 PM
When selecting Sign In to Activate in Version 10, some users may find that the activation window does not open. For some users, when clicking Publish Timet...
Wed, 10 Dec, 2025 at 5:21 PM
When signing in to activate Version 10, you may see the error “Microsoft Edge can’t read and write to its data directory” and the sign-in window appears bla...
Wed, 10 Dec, 2025 at 5:29 PM
To make a shared mailbox functional in V10, it must be added as a separate account in Outlook. A mailbox added as a separate account in Outlook under File/...
Thu, 20 Nov, 2025 at 10:10 AM
When sending a mass email from Timetabling Solutions V10, some users may see the message "Out of memory". This error does not necessarily indicate...
Mon, 1 Dec, 2025 at 2:56 PM
This article outlines the recommended computer specifications for users running the Timetabling Solutions desktop application. The guidance ensures reliabl...
Fri, 5 Dec, 2025 at 12:03 PM
Purpose Some schools using Microsoft Defender for Endpoint may find that activatesoftware.exe or other Timetabling Solutions V10 executables do not open wh...
Wed, 10 Dec, 2025 at 5:20 PM
This message may occur if your local authentication cache or security settings are outdated. It is most commonly resolved by applying the latest update or c...
Wed, 10 Dec, 2025 at 5:32 PM