The time on your system clock must be accurate to allow communication between our devices.

If your clock is out by more than 4-5 seconds, you will be unable to sign in using V10.

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Sync your time with time.windows.com so that it is accurate.

- Open Settings
- Click on Time & Language
- Click on Date & time
- Set the time automatically to "ON"
- Under “Synchronise your clock,” click the Sync now button