Technical Support - Desktop

Can the desktop software run on Apple Macintosh?
Open the article in a separate window Timetabling Solutions requires a Windows operating system and Microsoft Excel/Word for many of its reports.  &qu...
Mon, 18 Sep, 2023 at 10:54 AM
V10: Student Options reports helpful when doing course counselling
Open the article in a separate window  1) Students who do not have a fully allocated course - go to the Task Tree: 11C "Student Not Enough" 2) ...
Fri, 15 Sep, 2023 at 12:35 PM
The program was unable to connect with Excel
Open the article in a separate window Summary: This error message occurs when trying to import data from Excel into Timetabling Solutions V9 & V10. Yo...
Fri, 12 Apr, 2024 at 11:41 AM
Exporting to iSAMS (timetable and class lists)
Available from V9 & V10, Timetable Development | Export Data...| Admin System iSAMS requires the data to be in the old Excel format, you will need to o...
Mon, 20 Nov, 2023 at 3:09 PM
Timetabling Solutions Version 9 - Version History
Open the article in a separate window To update: Open Version 9, Welcome page and click "Check for updates" and follow the prompts. Bug fixes ar...
Wed, 14 Feb, 2024 at 9:14 AM
V9: Email timetables not able to be opened by the end user
On the machine used to send the mass emails, open Outlook, click File|Options and select Trust Centre|Email Attachments and tick "Turn off Attachment P...
Wed, 20 Jun, 2018 at 10:30 AM
V10: When reading data from our Student Lessons table, you may notice students have more than one class on at a time.
The lesson types priority order in the Student Lesson table are; E = Added using Edit/Add to list of student classes (Classes to Students display) O = ...
Mon, 26 Feb, 2024 at 11:12 AM
V9: How to configure General Access with Version 9
V9 General Access is available, however V8.1 General Access works with Version 9 data IF USING V9 DAILY ORGANISER: 1.Welcome Page, Configure File Loca...
Mon, 6 Feb, 2023 at 12:16 PM
Schools with more than One Timetable/Daily Organiser File
Open the article in a separate window Some schools have more than one Timetable/Daily Organiser file. For example A K-12 school has 30 minute periods in...
Tue, 26 Sep, 2023 at 6:19 PM
What is the role of the Global Administrator?
Open the article in a separate window Once Timetabling Solutions has been notified of the Administrator’s details, log-on information will be provided. Th...
Thu, 28 Sep, 2023 at 2:22 PM