Technical Support - Desktop

V10: Download Training Data
Open the article in a separate window STEP 1: Click here to download the V10 Training Data (or copy and paste the URL below into a browser) https://timeta...
Thu, 29 Aug, 2024 at 5:05 PM
How to clear cache in Safari (press ⌘ Command + R)
press ⌘ Command + R  If you would like to clear all the caches or parts of it, complete the following steps; In the top menu, choose Safari Click ...
Mon, 2 Sep, 2024 at 9:08 AM
WebDO: How to clear cookies from Google Chrome
You may need to clear cookies stored in your browser. We recommend only clearing the cookies for our applications, if advised. Timetabling Solutions URLs ...
Thu, 28 Sep, 2023 at 2:53 PM
Can the desktop software run on Apple Macintosh?
Open the article in a separate window Timetabling Solutions requires a Windows operating system and Microsoft Excel/Word for many of its reports.  &qu...
Mon, 18 Sep, 2023 at 10:54 AM
V10: VASS File
Open the article in a separate window Please find a link to download the VASS Class.txt file  https://timetablingmainsite.blob.core.windows.net/productupda...
Thu, 8 Feb, 2024 at 5:42 PM
V10: Timetabling Solutions Version 10 Example Data for Third Parties
Open the article in a separate window Timetabling Solutions has created two sets of timetables and student data to give third-party software providers a...
Wed, 31 Jul, 2024 at 2:53 PM
12 month Software Maintenance Agreement (SMA)
Open the article in a separate window The 12-month Software Maintenance Agreement (SMA) ensures you have access to our timetabling experts to resolve techn...
Wed, 6 Nov, 2024 at 10:12 AM
V10: When reading data from our Student Lessons table, you may notice students have more than one class on at a time.
The lesson types priority order in the Student Lesson table are; E = Added using Edit/Add to list of student classes (Classes to Students display) O = ...
Mon, 26 Feb, 2024 at 11:12 AM
V10: Student Options reports helpful when doing course counselling
Open the article in a separate window  1) Students who do not have a fully allocated course - go to the Task Tree: 11C "Student Not Enough" 2) ...
Fri, 15 Sep, 2023 at 12:35 PM
The program was unable to connect with Excel or CSV
Open the article in a separate window Summary: This error message occurs when trying to import data from Excel or CSV into Timetabling Solutions V9 & V...
Tue, 10 Dec, 2024 at 2:48 PM