If you have received this message please check the following;

1.  https://timetabling.status.io and sign up to receive status notifications when https://timetabling.education is down

2.  If you have configured to connect to a different cloud environment, please check that the details entered on Timetabling Solutions Version 10 | Welcome Page | Configure Settings | Cloud Environment are correct

Note:  if you are attempting to connect to our training environment please know the training server is only available during training sessions.  Before and after training the server is not accessible