Technical Support - Cloud apps

Management Portal: Configure email server fails
Open the article in a separate window SMTP:  The hostname of the outgoing SMTP (Simple Mail Transfer Protocol) server, such as smtp.domain.com Port:  C...
Wed, 27 Sep, 2023 at 4:46 PM
WebDO: Bulletin format changes PDF & Word
On the 1st of October 2022, we released a major change to our infrastructure to improve performance. (Release 1.7) Part of this change involved moving a...
Thu, 20 Oct, 2022 at 9:10 AM
Internal Server Error: Unable to Publish to Web Daily Organiser
Open the article in a separate window Symptoms:  When publishing from V9 to Web Daily Organiser you receive an Internal Server Error Status: - Known. A fi...
Mon, 9 Oct, 2023 at 9:32 AM
CRT data is not syncing between Web Daily Organiser and Compass
Open the article in a separate window Resolved 29th September 2023 Required Actions 1. Open https://timetabling.education and go to the Management Portal ...
Fri, 6 Oct, 2023 at 5:22 PM
Database Migration - Completed or Failed
Commencing 1st December, we will be migrating all data into separate databases.  We estimate all schools will be completed before the start of the 2024 scho...
Sat, 9 Dec, 2023 at 10:37 AM
Internal Server Error: There are no timetables linked to this Daily Organiser
Summary: when opening a Daily Organiser file, that was previously linked to a timetable, the following error appears: Status:  The issue is active and is ...
Wed, 31 Jan, 2024 at 11:45 AM
LISS: How to Perform a Daymap Timetable Import
LISS INTEGRATION WITH DAYMAP 1. Open the Timetabling Solutions Management Portal and go to task 6, SIF/LISS Integrations. 2. From the top menu, click Add ...
Tue, 17 Dec, 2024 at 10:30 AM
Email delivery times - we send emails in batches of ten, then pause for ten seconds before sending the next ten emails
Email Delivery Times: Sending large numbers of emails from our applications to your school email server can cause delivery delays. Your school email serve...
Fri, 9 Feb, 2024 at 9:19 AM
How to unsubscribe and re-subscribe from emails sent from noreply@timetabling.com.au
Timetabling Solutions products can email users which uses the email address noreply@timetabling.com.au This is not a marketing email from Timetabling Solut...
Wed, 21 Feb, 2024 at 3:41 PM
[12A] Unable to save 'Notes' in Daily Organiser (Classic View)
Summary:  When entering a note on task 12A, the note does not save and is removed when you navigate to a different screen Status:  Known issue, our dev tea...
Sun, 17 Mar, 2024 at 4:07 PM