Technical Support - Cloud apps

Instructions for the 29th September 2025 release
We have released a new short video that guides you through setting up Daily Organiser for the 2026 school year, utilising the new Campus and Academic Year s...
Mon, 12 Jan, 2026 at 1:40 PM
How to switch Daily Organiser versions
Some users may find the Classic version of Daily Organiser performs better than the Modern view. To switch versions of Daily Organiser, complete the follow...
Sun, 12 Oct, 2025 at 8:26 PM
V10.1 Desktop Error: Authenticated successfully but do not have access to this system
This message may occur if your local authentication cache or security settings are outdated. It is most commonly resolved by applying the latest update or c...
Wed, 10 Dec, 2025 at 3:41 PM
Daily Organiser – “Too many redirects” or “Incorrect account provided” when signing in
If you see either of the following messages when trying to sign in to Daily Organiser: “This page isn’t working – redirected you too many times” “Some...
Thu, 16 Oct, 2025 at 4:26 PM
New account sign in email message
To help protect your Timetabling Solutions account, our system automatically sends an email alert whenever it detects a sign-in from a new location, device,...
Mon, 20 Oct, 2025 at 11:32 AM
Why does my “New account sign-in” email show the wrong location?
When you receive a New account sign-in email, you may notice that the location listed is a long way from where you actually are, for example, you are in Dar...
Mon, 20 Oct, 2025 at 12:37 PM
Preferences Manager - some menu items are not available
When opening the Preferences Manager and selecting a Student Group, not all of the menu items are available. This indicates you have access to the Lite edi...
Tue, 11 Nov, 2025 at 12:23 PM
Subscribe to Calendar - invalid URL when setting up with Outlook
The Subscribe to Calendar feature is currently in beta. It allows you to view your timetable events directly within your personal calendar (e.g., Outlook, G...
Tue, 18 Nov, 2025 at 10:18 AM
Configuring Multiple Schools to Use a Single Entra ID Tenant for SSO
Timetabling Solutions V10 uses a single, fixed Entity ID and Enterprise Application identifier: https://auth.timetabling.education Because the Entity ID is...
Thu, 27 Nov, 2025 at 3:12 PM
Timetabling Solutions – Network, Firewall & SSL Inspection Requirements
To ensure reliable operation of all Timetabling Solutions desktop and cloud applications, please allow the following domains, ports, and protocols. 1. Requ...
Mon, 1 Dec, 2025 at 1:39 PM