If you have configured to send emails from your own email server, but the emails are arriving from noreply@timetabling.com.au, this indicates that an issue has been encountered.
- We send it from noreply@timetabling.com.au by default or when an issue is detected with a configured email server.
- The most common issue is that your email server username/password has changed and has not been updated on the Management Portal.
To check your email server configuration:
- Go to your school’s Management Portal at https://timetabling.eduation
- From the task tree, select [2B] Settings
- Select the tab, Email Server Settings
- Ensure that all of the details on this page are correct
- Click Save in the top right corner.
- If you believe your settings are correct, it may have been an intermittent issue. Click Save on the Email Server Settings page to re-establish the connection.
- If the issue persists:
- Go to: https://dnschecker.org/smtp-test-tool.php
- Enter the SMTP details you are using on https://timetabling.education
- If this tool does not display an issue, please contact support@timetabling.com.au and we will investigate further.
Contact Support
E: support@timetabling.com.au
W: www.timetabling.com.au/support
P: +61 3 5228 3700 9 am to 5 pm, local time, Melbourne, Australia