Technical Support - Cloud apps

How to Prevent Emails From Going to Spam in Gmail
There are many reasons why Gmail emails get flagged as spam. Most emails go to spam due to Gmail’s pre-defined spam filters. To prevent emails from going t...
Tue, 30 Jul, 2024 at 10:16 AM
How to Add a Contact to Gmail to Prevent Their Emails Going to Spam
Gmail advises adding users to your contacts list to prevent their emails from going to spam because they never send emails from your contacts to spam. 1...
Wed, 17 Jul, 2024 at 1:03 PM
Daymap - After syncing using LISS, some users can no longer access Daymap
When syncing to Daymap using LISS, the teachers in your timetable file are added to a specific user group in Daymap, which allows them to sign in.  Teachers...
Wed, 24 Jul, 2024 at 11:27 AM
Sentral - Classes/duties display strange descriptions, OR after publishing, an entire day becomes blank for students
TROUBLESHOOTING My classes/duties display strange descriptions that don’t match Timetabling Solutions, OR after publishing, a day becomes blank for students...
Thu, 15 Aug, 2024 at 4:07 PM
Unable to open do1.timetabling.education when at school, but can when at home
SUMMARY: When attempting to open Daily Organiser when at school, you receive a message saying; "Hmmm...can't reach this page. It looks like do1.ti...
Fri, 13 Sep, 2024 at 1:28 PM
Exporting to SEQTA
Timetable Data: Open your timetable file and click File|Export Data...Admin System and select SEQTA. Daily Organiser data: Open web Daily Organiser, op...
Wed, 30 Oct, 2024 at 3:14 PM
Exports from Web Daily Organiser use UTC timezone for the date modified column in Windows Explorer
When exporting from Web Daily Organiser, the date modified column in Windows Explorer will show in UTC time and not your timezone. Australia uses three mai...
Wed, 20 Nov, 2024 at 10:12 AM
Compass Data Format Requirements - Guide to syncing with Compass
View Compass Data Format Requirements.PDF Quick Tips: 1. We strongly recommend performing a Compass Pre-Export LISS Compliance Check by opening your timet...
Mon, 23 Jun, 2025 at 11:23 AM
The date format in reports exported from our cloud apps is typically based on the language and region settings of your web browser.
To change the date format, follow these steps based on your browser: Google Chrome: Open Chrome. Go to Settings > Languages. Under Preferred languages, ...
Wed, 5 Mar, 2025 at 2:12 PM
Assigning Users to Multiple Schools
Users can be assigned to multiple schools and access all sites using a single login. Each user can have different roles at each site. For example, a user m...
Sun, 28 Sep, 2025 at 5:03 PM