Technical Support - Cloud apps

Exports from Web Daily Organiser use UTC timezone for the date modified column in Windows Explorer
When exporting from Web Daily Organiser, the date modified column in Windows Explorer will show in UTC time and not your timezone. Australia uses three mai...
Wed, 20 Nov, 2024 at 10:12 AM
Compass Data Format Requirements - Guide to syncing with Compass
View Compass Data Format Requirements.PDF Quick Tips: 1. We strongly recommend performing a Compass Pre-Export LISS Compliance Check by opening your timet...
Mon, 23 Jun, 2025 at 11:23 AM
The date format in reports exported from our cloud apps is typically based on the language and region settings of your web browser.
To change the date format, follow these steps based on your browser: Google Chrome: Open Chrome. Go to Settings > Languages. Under Preferred languages, ...
Wed, 5 Mar, 2025 at 2:12 PM
Assigning Users to Multiple Schools
Users can be assigned to multiple schools and access all sites using a single login. Each user can have different roles at each site. For example, a user m...
Sun, 28 Sep, 2025 at 5:03 PM
SSO - "No Linked Account Found"
If you receive the error "No Linked Account Found" after configuring Single Sign-On (SSO) and a user attempts to access https://timetabling.educat...
Wed, 16 Jul, 2025 at 2:15 PM
Expected SSO User Attributes
To successfully authenticate a user via Single Sign-On (SSO), your identity provider (e.g., Microsoft Entra ID/Azure AD, Google Workspace, etc.) must send t...
Thu, 17 Jul, 2025 at 9:10 AM
How Long Does a Daily Sync Take?
Sync Duration Most syncs take 2–5 minutes. The Admin System processes data similarly to the V9 data file upload method.  The data is extracted and applied ...
Thu, 24 Jul, 2025 at 10:59 AM
Azure Active Directory single sign-on (SSO)
When you integrate Timetabling Solutions with Azure AD, you can: Control in Azure AD who has access to Timetabling Solutions Enable your users to be auto...
Wed, 30 Jul, 2025 at 10:03 AM
Log Archive Notification - Viewing and Downloading Data Change Logs
Timetabling Solutions records a log of all data changes made within the system. These logs allow administrators to track and review updates for auditing and...
Thu, 21 Aug, 2025 at 8:56 AM
Quick start guide for the Modern View of Daily Organiser
The Modern view of Daily Organiser connects to the same database as the Classic view of Daily Organiser. To try the Modern view, click your Profile picture...
Wed, 10 Sep, 2025 at 9:23 AM