Summary: When entering a note on task 12A, the note does not save and is removed when you navigate to a different screen
Status: Known issue, our dev team are working on a fix
Workaround1:
- Enter the note, double-click out in the white section (to deselect the Note)
- Select the note once, wait 3 seconds, and click the note again (be careful not to double-click)
- Then double-click the white section again. The entered Note has been saved
Workaround 2:
- Use the 'Modern View' of Daily Organiser
- top right of the screen click your picture, click your profile picture and scroll down and select ‘Modern View’). Alternatively, you can edit the url from a 1 to a 3, so it reads as https://do1.timetabling.education to https://do3.timetabling.education
The task names in Modern View are a little different, but the process/concept is the same.
Note: if you have multiple users accessing Daily Organiser, you will all need to use the ‘Modern’ view. It reads/edits the same data in the database, but loads the data differently, which results in users on the Classic View not seeing changes instantly.
[12A] Unable to save 'Notes' in Daily Organiser (Classic View) Print
Modified on: Sun, 17 Mar, 2024 at 4:07 PM
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