Technical Support - Cloud apps

How to setup Multi Factor Authentication (MFA) - using an authenticator app
Open the article in a separate window Step 1 - Edit your authentication settings on your profile page - Sign in to https://timetabling.education on the to...
Fri, 19 Sep, 2025 at 8:07 AM
What are the supported browsers?
Timetabling Solutions web products work best in the latest versions of Google Chrome, Mozilla Firefox and Safari with a minimum screen resolution of 1024 x ...
Fri, 19 Sep, 2025 at 7:55 AM
Integrating and Exporting with Systems
Timetabling Solutions supports the LISS and SIF data standards. The most popular standard is LISS. We have our own API on https://coreservices.timetabling....
Tue, 23 Sep, 2025 at 12:55 PM
How to clear browsing history, cache & cookies
Chrome: Go to the top right and click the three little dots. Select Settings. Top left click History and then click Delete Browsing History…and then select...
Fri, 19 Sep, 2025 at 8:05 AM
Error: "you were authenticated successfully but do not have access to this system"
Two scenarios can produce this message: Scenario 1. You are trying to sign in to V10, but unfortunately, you don't have the latest version installed. ...
Tue, 30 Sep, 2025 at 10:40 AM
Passwordless Authentication - use your device to authenticate
Passwordless / Passkeys support has been added for authentication using the FIDO2 standard; this can be done on a per-user basis and must be carried out by ...
Sun, 28 Sep, 2025 at 4:30 PM
Management Portal: email arrives from noreply@timetabling.com.au instead of your school email address
If you have configured to send emails from your own email server, but the emails are arriving from noreply@timetabling.com.au, this indicates that an issue ...
Sun, 28 Sep, 2025 at 4:43 PM
Web Daily Organiser - what to do when the system is unavailable or when you experience an issue
Open the article in a separate window How we monitor our services 24/7: Major Incidents = no users can access the site Our service is ‘pinged’ every minut...
Fri, 27 Sep, 2024 at 6:09 PM
How does our Status page work?
Open the article in a separate window Automatic monitoring every 60 seconds Timetabling Solutions cloud applications are monitored by Freshping, a website ...
Sun, 28 Sep, 2025 at 7:57 PM
WebDO: Student Activity - Lessons not being cancelled
We are currently seeing increased reports of student activities being created with the requirement of lessons to be cancelled and on saving, the lessons do ...
Wed, 5 Oct, 2022 at 1:29 PM