Legal Documents & Policies

Subscription Agreement - Cloud Applications
TIMETABLING SOLUTIONS CLOUD SUBSCRIPTION TERMS OF USE Acceptance of Terms By signing in to the Service, accessing the Service, or otherwise using the Ser...
Thu, 12 Mar, 2026 at 3:01 PM
Credit Reporting Policy
Open the article in a separate window We may provide credit to our clients when purchasing our products and/or services (for example, deferred payment), an...
Mon, 25 Sep, 2023 at 12:45 PM
Service Level Commitment - guidelines for determining the impact and urgency of a submitted ticket
Open the article in a separate window Target Response and Resolution Times   STATUS  RESPONSE TIME TARGET  RESOLUTION TARGET  MAJOR OUTAGE  < 15 mi...
Wed, 14 May, 2025 at 9:05 AM
Training Course Terms and Conditions
Please read the following carefully to ensure you know your rights and obligations under these Terms and Conditions. Timetabling Solutions reserves the rig...
Tue, 24 Mar, 2026 at 8:57 AM
V10: Timetabling Solutions Version 10 Licence Agreement forecast of changes
Open the article in a separate window Timetabling Solutions Version 10 Licence Agreement is displayed during the installation process.  Accepting the te...
Wed, 27 Sep, 2023 at 12:51 PM
Modern Slavery Statement - (commenced October 2019)
Open the article in a separate window This statement sets out the actions that Timetabling Solutions has taken to understand potential modern slavery risks...
Wed, 20 Sep, 2023 at 2:48 PM
Consultation Terms and Conditions
Open the article in a separate window Please read the following carefully to ensure you are fully aware of your rights and obligations under these Terms an...
Fri, 22 Sep, 2023 at 2:14 PM
Product Lifecycle Statement
SUPPORT CATEGORIES Full: Training courses, 'How to' and Technical support are available Limited: Installation file available on request, limited bug...
Thu, 28 Aug, 2025 at 12:35 PM
V10: End User Licence Agreement
Open the article in a new window END USER LICENCE AGREEMENT - THAT IS DISPLAYED DURING INSTALLATION For Timetabling Solutions Version 10 desktop software ...
Thu, 12 Mar, 2026 at 3:25 PM
Timetabling Solutions - Business Continuity and Disaster Recovery Plan
Part 1: Business Continuity Plan (BCP) 1. Objective This Business Continuity Plan (BCP) outlines strategies and procedures to mitigate risks and maintain ...
Thu, 29 May, 2025 at 6:25 PM