Help & Support

Acceptable Usage Policy
This Acceptable Usage Policy outlines the content standards that apply when you upload content to our websites, applications, or the Timetabling Solutions Platform, engage with other users, link to our websites, or interact with our Services in any other manner.

In this Policy, “you” refers to the end user of our Services.

When we refer to "Services," we mean the "timetabling.education" domain, all other associated websites, products, services, software, the Timetabling Solutions Platform, and any applications provided by Timetabling Solutions.

By using the Services, you agree to abide by this Acceptable Usage Policy. It will remain in effect for as long as you continue to use the Services.

If you do not agree to this Policy, you must refrain from using the Services.

We recommend saving or printing a copy of this Policy for your future reference.

If you have any questions or concerns about this Acceptable Usage Policy or the Services, please reach out to us at support@timetabling.com.au.

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
This Acceptable Usage Policy refer to the following additional terms (“Additional Terms”), which also apply to your use of the Services:

·   Privacy Policy;

·   Acceptable Usage Policy;

·   Consultation Terms and Conditions;

·   Training Course Terms and Conditions;

·   Subscription Agreement – Cloud Applications;

·   V10 End User Licence Agreement;

·   Service and Support Agreement;

There may also be additional terms which relate to the specific service or product we provide to you.

WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Every time you wish to use the Services, please check this Acceptable Usage Policy.

PROHIBITED USES

You may use our Services only for lawful purposes. You may not use our Services:

·       In any way that breaches any applicable local, national or international law or regulation.

·       In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

·       In any way which may infringe or violates the intellectual property rights or any other rights on anyone else.

·       In any way which jeopardises the security of your Timetabling Solutions account or anyone else’s (such as allowing someone else to log on as you on the Services).

·       For the purpose of harming or attempting to harm minors in any way.

·       To bully, insult, intimidate or humiliate any person.

·       To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (as set out below).

·       To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

·       To decompile, reserves engineer or otherwise attempt to obtain source code of the Services or “crawls” “scrapes” or “spiders” any page or portion of the Services (through use of manual or automated means).

·       To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

·   Not to reproduce, duplicate, copy or re-sell any part of our Services in contravention of the provisions of our Terms of Use.

·       Not to access without authority, interfere with, damage or disrupt:

·       any part of our Services;

·       any equipment or network on which our Services is stored;

·       any software used in the provision of our Services; or

·       any equipment or network or software owned or used by any third party.

CONTENT STANDARDS
These content standards (“Content Standards”) apply to any and all material which you contribute to our websites, applications and the Timetabling Solutions Platform (“Contribution”), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

Timetabling Solutions will determine, in its discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

·       Be accurate (where it states facts).

·       Be genuinely held (where it states opinions).

·       Comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

·       Be defamatory of any person.

·       Be obscene, offensive, hateful or inflammatory.

·       Bully, insult, intimidate or humiliate.

·       Promote sexually explicit material.

·       Include child sexual abuse material.

·       Promote violence.

·       Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

·       Infringe any copyright, database right or trade mark of any other person.

·       Be likely to deceive any person.

·       Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

·       Promote any illegal activity.

·       Be in contempt of court.

·       Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.

·       Be likely to harass, upset, embarrass, alarm or annoy any other person.

·       Impersonate any person, or misrepresent your identity or affiliation with any person.

·       Give the impression that the Contribution emanates from Timetabling Solutions, if this is not the case.

·       Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

·       Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

·       Unless otherwise approved by Timetabling Solutions, contain any advertising or promote any services or web links to other sites.

WARRANTY
In submitting Content you warrant that:

·       you are publishing document/s, multimedia, applications, music or other electronic content of which you are the copyright owner, or hold express permission from the copyright owner for publication and/or distribution;

·       the content is of an acceptable nature for business and educational circulation;

·       you are not uploading large documents beyond any specified size limits;

·       the content complies with the Content Standards.

You will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

BREACH OF THIS POLICY
When we consider that a breach of this Acceptable Usage Policy has occurred, we may take such action as we deem appropriate.