From 30 September 2025, the process for importing student files into Course Manager has changed.

What’s New

  • Course Manager role only
    If you have the Course Manager role, you can only import files containing students that already exist in the Management Portal master list on task [3B] Students

    • If your file includes students who are not in the Management Portal, you will see an error message (example below).



  • School Administrator or Global Administrator role

    If you also hold the School Administrator or Global Administrator role, Course Manager will:

    1. Add any missing students to the Management Portal master list on task [3B] Students 

    2. Import those students into the Course Manager app.

What to do if you see the error

  • Contact your school’s Global Administrator or School Administrator.

  • Ask them to re-import the file so the new students can be added to the Management Portal and Course Manager.

    • Ask for your role to include the School Administrator role    

Summary

  • Course Manager only → Import allowed only for existing students.

  • Course Manager + School Admin/Global Admin → Import will create missing students and complete successfully.

This change ensures that student records are always maintained centrally in the Management Portal, keeping your school’s data consistent across all apps.