Help & Support

The activation of Timetabling Solutions V10.1 is different from V9.

To access our desktop and online software, the Global Administrator must add users to the Management Portal and assign them roles on the [1A] Manager Users screen.

• Global Administrator sign in to https://timetabling.education and open the Management Portal (if you do not have an account, please register here: https://formstack.io/BA75F)
  
  
• Go to [1A] Manage Users
  
  
• Select a user, then from the top menu click 'Roles' and assign the role 'Timetabler' to users who will operate V10.1
  
  The user will now be able to sign in to operate V10 using the exact login details they used to sign in to https://timetabling.education.
  
  
• For users who have never signed in to https://timetabling.education you need to complete the following step;
  
  From the top menu, click 'Activations'. This will send an email to the user to create a password. The user will now be able to sign in to operate V10.1.
  
  - V10 supports Single Sign-On and Two Factor Authentication
  
  - The password settings you create in the Management Portal apply to V10.1
  
  - If the user forgets their password, it can be reset via the Sign-in page in V10.1 and on https://timetabling.education
  
  

Notes

1. Signing in to V10.1 desktop application requires an internet connection.

2. A user account with the role 'Timetabler' is required to operate V10.1.

3. With no user signed in, V10.1 can open and view data files, print and export. Changes to data will not be saved.

4. Your school has unlimited installations for V10.1.

5. You can install V10 on a Windows (10 & 11) machine that has V9, as they operate independently of each other. Convert V9 data to V10 format from the File menu of V10.1.

6. V10.1 includes the desktop modules Student Options and Timetable Development.

7. Daily Organiser is a multi-user cloud app hosted by Timetabling Solutions using Microsoft Azure, located in Australia, South East Data Centre. Access to the Daily Organiser is included with your current subscription

8. Assign users the role 'Daily Organiser' to access this app using the same credentials they use for the V10.1 desktop application.

9. V10.1 can publish timetables to the V9 Daily Organiser desktop application.

10. General Access and TimetableFind are retired.

11. These changes do not impact Timetabling Solutions V9.