Summary:
Export to Compass overwriting previous timetable information.
Cause:
Start date for the timetable occurs before today.
Status:
Known.
Changes need to be implemented within Web DO to ensure that it is not possible to publish data for a start date that is earlier than the current date. Timeline for this is approximately 6 weeks, ie late May, 2022.
Resolution:
The workaround requires the date to be set manually before synchronising each day in the Management Portal [6] Integrations.
Edit the integration and change the Start Date for the Timetable Range to today, as per image below.
Click Save
Click Synchronise - note it is important to save after setting the date and before clicking the Synchronise button.
WebDO: Issue with dates when synching to Compass Print
Modified on: Mon, 2 Oct, 2023 at 3:23 PM
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