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Step 1 - Edit your authentication setting on your profile page
- Sign in to https://timetabling.education on the top right of your screen.
- Click on your profile picture and click Profile.
- Scroll down to the authentication options, note if none are showing, please contact your Global Administrator and ask to turn it on via the Management Portal, go to task [5] Settings | Security.
- Tick the Two Factor Authenticator check box, and the QR Code will display.
Step 2 - Download an authenticator app
- Download a free authenticator app to your phone (or desktop if you don't have a smartphone) from your app store.
We suggest Google Authenticator, LastPass Authenticator or Windows Authenticator for Windows Phones (Microsoft Store).
Tip: An authenticator app can be used for multiple sites, we recommend using 2FA on every site that has it available.
Step 3 - Sync the app with Timetabling Solutions
- Open the authentication app, click the + add button to scan the barcode into your authenticator app, or enter the key manually, then click Continue.
Tip: Make sure you turn on Time-based if you enter the key manually.
- Enter the six-digit code generated by your authenticator app, then click 'Verify'.
- Click OK. You're set up to use two-step authentication the next time you sign in.
Step 4 - Signing in
Next time you sign in, you'll need to enter your email and password as usual, then open your authenticator app and enter the password to sign in.
- Enter your username and password, and click Sign In.
- After clicking Sign In, open your authenticator to obtain the six-digit code and enter it in the Verification Code field.
Tip: on the Sign In page, click the checkbox to remember for 30 days, meaning you will only be prompted to obtain a new code from the app every 30 days.
To disable it, return to your profile page and untick the Authencator checkbox.
If you are unable to sign in:
On the Sign In page, click Recover your Account.
Click Disable Two Factor Authentication.
Click Disable Two Factor Authentication.
You will then be able to sign in without Two Factor Authentication.
If you are having trouble using Two Factor Authentication, please get in touch with your Global Administrator.
Contact Support
E: support@timetabling.com.au
W: www.timetabling.com.au/support
P: +61 3 5228 3700 AET 9 am to 5 pm
X: @TTS_Education