Protecting our clients' data is fundamental to everything we do.

You control access

As a Timetabling Solutions client you have the flexibility to invite users into your account to collaborate on your data, and the person that holds the subscription has control over who has access and what they are able to do. Our support staff cannot access your information unless you invite them to help. Please see our privacy policy for further information.

Data encryption

We encrypt all data that goes between you and Timetabling Solutions using industry-standard TLS (Transport Layer Security), protecting your personal and timetabling data. Your data is also encrypted at rest when it is stored on our servers, and encrypted when we transfer it between data centres for backup and replication.

Network protection

We have multiple layers of security controls protect access to and within our environment, including firewalls, intrusion protection systems and network segregation. Timetabling Solution’s security services are configured, monitored and maintained according to industry best practice. We partner with industry-leading security vendors to leverage their expertise and global threat intelligence to protect our systems.

Secure data centres

Timetabling Solution’s servers are located within enterprise-grade hosting facilities that employ robust physical security controls to prevent physical access to the servers they house. These controls include 24/7/365 monitoring and surveillance, on-site security staff and regular ongoing security audits.

Security monitoring

Timetabling Solution’s security team continuously monitors security systems, event logs, notifications and alerts from all systems to identify and manage threats.