When personal data is hosted or processed outside of the European Economic Area by Timetabling Solutions, GDPR requires that it remains protected by appropriate safeguards in line with EU law.
Our EU clients' data is processed in Australia (where our Headquarters are located).
Please view our privacy policy for more details: https://timetabling.elevio.help/en/articles/171-privacy
If you do not want your business data or personal data to be on a server located in Australia, you should not provide Timetabling Solutions with your business data or use the Service.
• For our desktop application, the data files you create are stored by you. Support is available without sharing those data files with us, however, we do have a de-identify data function to send to support if you wish. The de-identify function scrambles the names and removes the email addresses.
• For our cloud applications, for those that prefer data not be stored in Microsoft Azure/South East Australian Data Centre, you can configure your own Custom Azure Storage, in our Management Portal. Once set, no visible changes appear in the user interface, but all the data is stored in your Azure storage account.