Timetabling Solutions is a 100% privately owned company in Australia.  Our head office is located in Geelong, Victoria and we have offices located in Melbourne and Brisbane.

Timetabling Solutions provides desktop software and fully hosted applications using Microsoft Azure data centres located in Australia to assist schools in constructing and maintaining their timetable.

The General Data Protection Regulations (GDPR) affects all companies managing personal data in the European Union.

Personal data refers to any information related to a natural person or ‘Data Subject’, that can be used to directly or indirectly identify the person. It can be anything from an identification number, a name, a photo, an email address, posts on social networking websites, medical information, or a computer IP address.

Under the GDPR Timetabling Solutions is a data processor, not a controller.  A controller is the entity or person who decides why, how and what data needs to be collected and processed (handled), while the processor is an entity which handles the data on behalf of the controller (for definition of terms go to https://www.whatisgdpr.eu/definitions).

Explicit consent is required for processing sensitive personal data. Timetabling Solutions requires our European Union clients to obtain parent consent to use our products and for Timetabling Solutions to manage any requests for data access, or requests to correct data. Many parents will be unaware Timetabling Solutions is being used to help schools manage their timetable. Requests and corrections must be directed to the school.

Timetabling Solutions does not have a direct relationship with parents or students and where personal or contact details are loaded by the school into their Timetabling Solutions software it’s the school that manages the relationship and communicates with these parents and/or students, and determines / controls how this data is used.

Timetabling Solutions data fields 

Timetabling Solutions manages limited student personal data such as name, email, gender, and timetable information (class times and rooms).  

Timetabling Solutions manages limited teacher personal data such as title, name, email, gender, phone, address and timetable information (class times and rooms).  

The school user may also create additional fields to contain data that they wish. 

A Subject Access Request (SAR) can be made to Timetabling Solutions to obtain any of this data, but must be done directly through the school to ensure valid authority, and that the requester identity is confirmed.

The GDPR data protection officer for Timetabling Solutions is Mr Michael Wood, michael.w@timetabling.com.au +61 3 5228 3700

For more information please see our GDPR FAQs on this site:  https://timetablingsolutions.freshdesk.com/solution/folders/1000230602