FAQs - Installations - Registering - Applying Updates
Our timetabling software requires a Windows operating system to run and Microsoft Excel/Word for many of its reports.
"Boot Camp" co...
Wed, 14 Sep, 2016 at 1:14 PM
Summary: When clicking "Check for updates" in Version 9, an error "Application updater is not installed" is returned. Cause: The u...
Tue, 2 May, 2017 at 4:58 PM
Summary: When sending mass emails from V9 the user receives a prompt which requires them to click Allow or Cancel. Essentially it’s just a warning message ...
Mon, 6 Mar, 2017 at 10:15 AM
Summary: TTable.txt columns 7, 8 & 9 produces different results when exported from V8.1 and V9 using the same data. Cause: V9 uses a different dat...
Tue, 2 May, 2017 at 5:25 PM
Summary: When attempting to install or update, receive "Exception error with the Midas.dll" Cause: Possibly corrupt midas.dll already on syst...
Tue, 2 May, 2017 at 5:22 PM
Summary: This error message occurs when trying to import data from an Excel xlsx/xls file into The Timetabler 8.1 & Timetabling Solutions V9 Resolu...
Mon, 8 Feb, 2021 at 1:56 PM
To update: Open Version 9, Welcome page and click "Check for updates" and follow the prompts. Bug fixes are deployed immediately once they ar...
Thu, 16 Sep, 2021 at 12:56 PM
V9 requires the .Net Framework 4.5.2 to be on your operating system. Our installer is attempting to add this for you and is being blocked/prevented from acc...
Fri, 10 Nov, 2017 at 12:52 PM
Service Level Response and Resolution Times Coverage between Monday - Friday 9am to 5pm AEST, excluding Australian national public holidays Our web a...
Thu, 27 May, 2021 at 2:51 PM
V9 stores the last 10 saves of each file you work in. These files are created as a backup, if required simply copy/paste/rename to another directory use. ...
Fri, 31 May, 2019 at 9:25 AM