FAQs - Installations - Registering - Applying Updates

Can the desktop software run on Apple Macintosh?
Our timetabling software requires a Windows operating system to run and Microsoft Excel/Word for many of its reports.  "Boot Camp" co...
Wed, 14 Sep, 2016 at 1:14 PM
V9: Application updater not installed
Summary: When clicking "Check for updates" in Version 9, an error "Application updater is not installed" is returned. Cause: The u...
Tue, 2 May, 2017 at 4:58 PM
V9: How to disable the Outlook security prompt when sending emails from V9
Summary: When sending mass emails from V9 the user receives a prompt which requires them to click Allow or Cancel. Essentially it’s just a warning message ...
Mon, 6 Mar, 2017 at 10:15 AM
V9: TTable.txt export file coloumns, 7, 8 & 9 row data is different to V8.1 TTable.txt
Summary: TTable.txt columns 7, 8 & 9 produces different results when exported from V8.1 and V9 using the same data. Cause: V9 uses a different dat...
Tue, 2 May, 2017 at 5:25 PM
V9: Exception error with the Midas.dll
Summary: When attempting to install or update, receive "Exception error with the Midas.dll" Cause: Possibly corrupt midas.dll already on syst...
Tue, 2 May, 2017 at 5:22 PM
V8.1 & V9: The program was unable to connect with Excel.xls/xlsx file.
Summary: This error message occurs when trying to import data from an Excel xlsx/xls file into The Timetabler 8.1 & Timetabling Solutions V9 Resolu...
Mon, 8 Feb, 2021 at 1:56 PM
Timetabling Solutions Version 9 - Version History
To update:  Open Version 9, Welcome page and click "Check for updates" and follow the prompts. Bug fixes are deployed immediately once they ar...
Thu, 16 Sep, 2021 at 12:56 PM
V9: Error during installation "unable to connect to the internet"
V9 requires the .Net Framework 4.5.2 to be on your operating system. Our installer is attempting to add this for you and is being blocked/prevented from acc...
Fri, 10 Nov, 2017 at 12:52 PM
Service Level Commitment - guidelines for determining the impact and urgency of a submitted ticket
Service Level Response and Resolution Times Coverage between Monday - Friday 9am to 5pm AEST, excluding Australian national public holidays Our web a...
Thu, 27 May, 2021 at 2:51 PM
V9: Access backup files (not auto back up files)
V9 stores the last 10 saves of each file you work in.  These files are created as a backup, if required simply copy/paste/rename to another directory use. ...
Fri, 31 May, 2019 at 9:25 AM