As part of the Service, Timetabling Solutions will provide you with use of the Service, including a browser interface and data encryption, transmission, access and storage. Your registration for, or use of, the Service shall be deemed to be your agreement to abide by this Agreement including any materials available on the Timetabling Solutions website incorporated by reference herein, including but not limited to Timetabling Solutions privacy and security policies.
Subscription Agreement for Timetabling Solutions software products
BY CLICKING THE "I ACCEPT" BUTTON DISPLAYED AS PART OF THE ORDERING PROCESS, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS (THE "AGREEMENT") GOVERNING YOUR USE OF WEB PREFERENCES, INCLUDING OFFLINE COMPONENTS (COLLECTIVELY, THE "SERVICE"). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST SELECT THE "I DECLINE" BUTTON AND MAY NOT USE THE SERVICE.
As used in this Agreement and in any Order Forms now or hereafter associated herewith:
Content means the audio and visual information, documents, software, products and services contained or made available to you in the course of using the Service
Customer Data means any data, information or material provided or submitted by you to the Service in the course of using the Service.
Effective Date means the earlier of either the date this Agreement is accepted by selecting the "I Accept" option presented on the screen after this Agreement is displayed or the date you begin using the Service.
Initial Term means the contract term, beginning on the contract start date and ending on the contract end date, specified on the applicable Order Form.
Intellectual Property Rights means unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world.
License Administrator(s) means those Users designated by you who are authorized to purchase licenses online using the Online Order Center or by executing written Order Forms and to create User accounts and otherwise administer your use of the Service.
License Term(s) means the period(s) during which a specified number of Users are licensed to use the Service pursuant to the Order Form(s).
Licensor means Timetabling Solutions Pty Ltd. As trustee for the TTS Business trust. ABN: 14 982 024 114
Order Form(s) means the form evidencing the initial subscription for the Service and any subsequent order forms submitted online or in written form, specifying, among other things, the number of licenses and other services contracted for, the applicable fees, the billing period, and other charges as agreed to between the parties, each such Order Form to be incorporated into and to become a part of this Agreement (in the event of any conflict between the terms of this Agreement and the terms of any such Order Form, the terms of this Agreement shall prevail).
Online Order Center means Timetabling Solutions online application that allows the License Administrator designated by you to, among other things, add additional Users to the Service.
Software Maintenance Agreement (SMA) means all of Timetabling Solutions proprietary technology (including software, hardware, products, processes, algorithms, user interfaces, know-how, techniques, designs and other tangible or intangible technical material or information) made available to you by Timetabling Solutions in providing the Service.
Service(s) means the specific edition of Timetabling Solutions online applications, data analysis, or other timetabling services identified during the ordering process, developed, operated, and maintained by Timetabling Solutions accessible via http://wwwtimetabling.com.au or another designated web site or IP address, or ancillary online or offline products and services provided to you by Timetabling Solutions to which you are being granted access under this Agreement.
User(s) means your employees, representatives, consultants, contractors or agents who are authorized to use the Service and have been supplied user identifications and passwords by you (or by Timetabling Solutions at your request).
3. License Grant & Restrictions
Timetabling Solutions hereby grants you a non-exclusive, non-transferable, worldwide right to use the Service, solely for your own internal business purposes, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by Timetabling Solutions and its licensors.
You may not access the Service if you are a direct competitor of Timetabling Solutions except with Timetabling Solutions prior written consent. In addition, you may not access the Service for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes.
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Content in any way; (ii) modify or make derivative works based upon the Service or the Content; (iii) create Internet "links" to the Service or "frame" or "mirror" any Content on any other server or wireless or Internet-based device; or (iv) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service, or (c) copy any ideas, features, functions or graphics of the Service. User licenses cannot be shared or used by more than one individual User but may be reassigned from time to time to new Users who are replacing former Users who have terminated employment or otherwise changed job status or function and no longer use the Service.
You may use the Service only for your internal business purposes and shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (v) attempt to gain unauthorized access to the Service or its related systems or networks.
4. Your Responsibilities
You are responsible for all activity occurring under your User accounts and shall abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with your use of the Service, including those related to data privacy, international communications and the transmission of technical or personal data. You shall: (i) notify Timetabling Solutions immediately of any unauthorized use of any password or account or any other known or suspected breach of security; (ii) report to Timetabling Solutions immediately and use reasonable efforts to stop immediately any copying or distribution of Content that is known or suspected by you or your Users; and (iii) not impersonate another Timetabling Solutions user or provide false identity information to gain access to or use the Service.
5. Account Information and Data
Timetabling Solutions does not own any data, information or material that you submit to the Service in the course of using the Service ("Customer Data"). You, not Timetabling Solutions shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Customer Data, and Timetabling Solutions shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Customer Data. In the event this Agreement is terminated (other than by reason of your breach), Timetabling Solutions will make available to you a file of the Customer Data within 30 days of termination if you so request at the time of termination. Timetabling Solutions reserves the right to withhold, remove and/or discard Customer Data without notice for any breach, including, without limitation, your non-payment. Upon termination for cause, your right to access or use Customer Data immediately ceases, and Timetabling Solutions shall have no obligation to maintain or forward any Customer Data.
6. Intellectual Property Ownership
Timetabling Solutions alone (and its licensors, where applicable) shall own all right, title and interest, including all related Intellectual Property Rights, in and to the Timetabling Solutions Technology, the Content and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Service, the Timetabling Solutions Technology or the Intellectual Property Rights owned by Timetabling Solutions. The Timetabling Solutions name, the Timetabling Solutions logo, and the product names associated with the Service are trademarks of Timetabling Solutions or third parties, and no right or license is granted to use them.
7. Third Party Interactions
Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites. Timetabling Solutions does not endorse any sites on the Internet that are linked through the Service. Timetabling Solutions provides these links to you only as a matter of convenience, and in no event shall Timetabling Solutions or its licensors be responsible for any content, products, or other materials on or available from such sites. Timetabling Solutions provides the Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of ancillary software, hardware or services may require your agreement to additional or different license or other terms prior to your use of or access to such software, hardware or services.
8. Charges and Payment of Fees
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Payments must be made annually in advance unless otherwise mutually agreed upon. All payment obligations are non-cancellable and all amounts paid are non-refundable.
Timetabling Solutions reserves the right to modify its fees and charges and to introduce new charges at any time, upon at least 30 days prior notice to you, which notice may be provided by e-mail. All pricing terms are confidential, and you agree not to disclose them to any third party.
9. Data Storage
The maximum disk storage space provided to you at no additional charge is 1GB. as specified. (Note: most users data storage does not exceed 20MB, no users currently exceed 75MB). If the amount of disk storage required exceeds these limits, you will be charged the current storage fees of $200 per 100MB. Timetabling Solutions will use reasonable efforts to notify you when the average storage used per license reaches approximately 90% of the maximum; however, any failure by Timetabling Solutions to so notify you shall not affect your responsibility for such additional storage charges. Timetabling Solutions reserves the right to establish or modify its general practices and limits relating to storage of files and Customer Data.
10. Billing and Renewal
Timetabling Solutions charges and collects in advance for use of the Service. Timetabling Solutions will automatically renew and issue an invoice to you each year on the subsequent anniversary or as otherwise mutually agreed upon. Fees for other services will be charged on an as-quoted basis.
You agree to provide Timetabling Solutions with complete and accurate billing and contact information. This information includes your legal company name, street address, e-mail address, and name and telephone number of an authorized billing contact and License Administrator. You agree to update this information within 30 days of any change to it. If the contact information you have provided is false or fraudulent, Timetabling Solutions reserves the right to terminate your access to the Service in addition to any other legal remedies.
If you believe your bill is incorrect, you must contact us in writing within 60 days of the invoice date of the invoice containing the amount in question to be eligible to receive an adjustment or credit.
11. Non-Payment and Suspension
In addition to any other rights granted to Timetabling Solutions herein, Timetabling Solutions reserves the right to suspend or terminate this Agreement and your access to the Service if your account becomes delinquent (falls into arrears). Delinquent invoices (accounts in arrears) are subject to $10 plus interest of 1.0% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. If you or Timetabling Solutions initiates termination of this Agreement, you will be obligated to pay the balance due on your account computed in accordance with the Charges and Payment of Fees section above. You agree that Timetabling Solutions may charge such unpaid fees.
Timetabling Solutions reserves the right to impose a reconnection fee in the event you are suspended and thereafter request access to the Service. You agree and acknowledge that Timetabling Solutions has no obligation to retain Customer Data and that such Customer Data may be irretrievably deleted if your account is 30 days or more delinquent.
12. Termination for Cause
Any breach of your payment obligations or unauthorized use of the Timetabling Solutions Technology or Service will be deemed a material breach of this Agreement. Timetabling Solutions in its sole discretion, may terminate your password, account or use of the Service if you breach or otherwise fail to comply with this Agreement. In addition, Timetabling Solutions may terminate a free account at any time in its sole discretion. You agree and acknowledge that Timetabling Solutions has no obligation to retain the Customer Data, and may delete such Customer Data, if you have materially breached this Agreement, including but not limited to failure to pay outstanding fees, and such breach has not been cured within 30 days of notice of such breach.
13. Representations & Warranties
Each party represents and warrants that it has the legal power and authority to enter into this Agreement. Timetabling Solutions represents and warrants that it will provide the Service in a manner consistent with general industry standards reasonably applicable to the provision thereof and that the Service will perform substantially in accordance with the online Timetabling Solutions help documentation under normal use and circumstances. You represent and warrant that you have not falsely identified yourself nor provided any false information to gain access to the Service and that your billing information is correct.
If you experience faults with the software please contact the Licensor:
Timetabling Solutions Pty Ltd
Level 3, 49 Malop St
Geelong, VIC, Australia 3220
Phone: +61 3 5228 3700
To make a claim for full refund, please contact the Licensor with proof of purchase, such as the tax invoice and or school name.
To make a claim for repair, please contact the Licensor and where possible provide a copy of the steps taken to reproduce/demonstrate the fault. This information is best provided via email to email@example.com
The Licensor will be responsible for repair expenses.
14. Mutual Indemnification
You shall indemnify and hold Timetabling Solutions and each such party's parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (i) a claim alleging that use of the Customer Data infringes the rights of, or has caused harm to, a third party; (ii) a claim, which if true, would constitute a violation by you of your representations and warranties; or (iii) a claim arising from the breach by you or your Users of this Agreement, provided in any such case that Timetabling Solutions (a) gives written notice of the claim promptly to you; (b) gives you sole control of the defence and settlement of the claim (provided that you may not settle or defend any claim unless you unconditionally release Timetabling Solutions of all liability and such settlement does not affect Timetabling Solutions business or Service); (c) provides to you all available information and assistance; and (d) has not compromised or settled such claim.
Timetabling Solutions shall indemnify and hold you and your parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (i) a claim alleging that the Service directly infringes a copyright, a U.S. patent issued as of the Effective Date, or a trademark of a third party; (ii) a claim, which if true, would constitute a violation by Timetabling Solutions of its representations or warranties; or (iii) a claim arising from breach of this Agreement by Timetabling Solutions provided that you (a) promptly give written notice of the claim to Timetabling Solutions(b) give Timetabling Solutions sole control of the defense and settlement of the claim (provided that Timetabling Solutions may not settle or defend any claim unless it unconditionally releases you of all liability); (c) provide to Timetabling Solutions all available information and assistance; and (d) have not compromised or settled such claim. Timetabling Solutions shall have no indemnification obligation, and you shall indemnify Timetabling Solutions pursuant to this Agreement, for claims arising from any infringement arising from the combination of the Service with any of your products, service, hardware or business process(s).
15. Disclaimer of Warranties
TIMETABLING SOLUTIONS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT. TIMETABLING SOLUTIONS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY TIMETABLING SOLUTIONS.
16. Internet Delays
TIMETABLING SOLUTIONS SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. TIMETABLING SOLUTIONS IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS.
17. Limitation of Liability
IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL EITHER PARTY AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SERVICE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN THE CONTENT, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
18. Additional Rights
Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.
19. Local Laws and Export Control
Timetabling Solutions make no representation that the Service is appropriate or available for use in other locations. If you use the Service from outside Australia, you are solely responsible for compliance with all applicable laws, including without limitation export and import regulations of other countries. Any diversion of the Content contrary to Australian law is prohibited. None of the Content, nor any information acquired through the use of the Service, is or will be used for nuclear activities, chemical or biological weapons, or missile projects, unless specifically authorized by the Australian government.
Timetabling Solutions may give notice by means of a general notice on the Service, electronic mail to your e-mail address on record in Timetabling Solutions account information, or by written communication sent by mail or pre-paid post to your address on record in Timetabling Solutions account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to Timetabling Solutions (such notice shall be deemed given when received by Timetabling Solutions) at any time by any of the following: letter sent by confirmed facsimile to Timetabling Solutions at the following fax number +61 3 5221 3555; letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to Timetabling Solutions at the following addresses (whichever is appropriate): Timetabling Solutions, Po Box 4033 GEELONG VIC AUSTRALIA 3220 addressed to the attention of: General Manager.
21. Modification to Terms
Timetabling Solutions reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service at any time, effective upon posting of an updated version of this Agreement on the Service. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.
Questions or Additional Information:
If you have questions regarding this Agreement or wish to obtain additional information, please send an e-mail to firstname.lastname@example.org.